GENERAL TERMS AND CONDITIONS OF SALE
1. FIELDS OF APPLICATION AND GENERAL TERMS OF SALE MODIFICATIONS
These general terms and conditions of sale (below "GTCS") are applied to relations between ACARE-NATURA and any person ordering in the e-shop ACARE-NATURA.ch (below "e-shop", respectively the "client" or "customer").
ACARE-NATURA reserve the right to adapt or to modify at any moment the GTCS, which will be immediatly valid to any new order.
Throughout every order, the client must confirm his knowledge and acceptance of the GTCS which apply to every order in the e-shop. The eventuals specials conditions stated in the e-shop are integrally part of the GTCS. In the event of divergence between the specials conditions and the GTCS, the specials one prevail.
2. THE PARTIES OBLIGATIONS
The Client is commited to pay his order and additionals costs (section 6 below) to ACARE-NATURA and ACARE-NATURA is commited to deliver the client order in accordance with the GTCS.
The customer declares having the capacity to contract. He or she assures that the informations that is provided are in conformity with reality and answer to ACARE-NATURA for every damage related to incorrect and misleading informations.
3. PRODUCTS AND CUSTOMIZED PRODUCTS
ACARE-NATURA sells products that are in it e-shop within the limit of available stock. Pictures and texts which illustrate the products are not in the contractual field.In the event of unavailability of a product, the client will be immediatly notify.
Customized products are only make based on the ingredients list provide in the e-shop. See the section 5 below for order and contract conclusion, the section 6 below for prices, section 11 below for returs and finaly section 12 below for responsabilities regarding personalised products.
4. PRECAUTIONS FOR USE
Some ACARE-NATURA products hold essential oils which are powerful concentrated and can cause allergic reactions with some people. ACARE-NATURA include to every order regarding the so-called products, precautions for use. The client ca also fin the precautions for use on every ACARE-NATURA 's products bottle.
The customer must read and respect the precautions for use of every ACARE-NATURA products. The client who offer ACARE-NATURA products to another person is bounded to transmit the precautions for use to the receiver.
ACARE-NATURA declined every responsability in the case of damages resulted from a non-compliance of the precautions for use and misuse of its products.
5. ORDER PRECEDURE AND CONTRACT CONCLUSION
The products and prices in the e-shop represent offers thus any order placed in the shop forms a firm and definitive purchase offer from the customer.
The contract is concluded as soon as the customer places an order in ACARE-NATURA e-shop. Once the order has been validated by the customer, it receipt is automatically confirmed by ACARE-NATURA by means of an email. This order confirmation email does not represent a guarantee of availability and delivery of the product. This simply means that ACARE-NATURA has taken note of the order and that the contract has been concluded.
ACARE-NATURA is free to accept or refuse the order.
In the event of acceptance, the order is delivered to the customer in accordance with the provisions of the GTCS.
In the event of refusal, the customer will be notified by email. The payment of the order will be refunded.
Customized products are ordered through a contact form with the list of ingredients that the customer has previously chosen. the customer is aware of the "Attention" note in red at the bottom of the page as well as the GTCS. The contract is concluded as soon as the customer receives a confirmation email with the manufacturing and delivery times as well as precautions for use. The customer is considered to be aware of the GTCS as soon as the personalised order is sent.
6. PRICES AND SHIPPING COSTS